Merch

You can return unworn, unwashed items with tags within 30 days of delivery for a refund of the item price. Email krisellehadad@thetherapyjourney.org with your order number to start a return; return shipping is paid by the customer unless the item arrived damaged or wrong. Refunds go back to your original payment method within 5 to 10 business days after we receive the item.

Digital goods

All sales of digital goods, including toolkits, PDFs and other downloadable resources, are final. Because digital products are delivered instantly, we do not offer refunds, returns or exchanges on digital goods.

If a file won’t open or you can’t access your download, email krisellehadad@thetherapyjourney.org and we’ll make sure you get a working copy.

Questions

Email krisellehadad@thetherapyjourney.org or call (305) 427-0634.